• Free delivery on orders more than 100€
  • Fast delivery 2-7 days
  • 14 days return policy

Terms and conditions

1. INTRODUCTION

Megaroller.dk is owned and the trading name of Megacom outdoor aps., Business reg. no. (CVR) 34 46 73 31, hereafter known as: Megacom outdoor aps, Hejreskovvej 26 B, 3490 Kvistgaard, Denmark.

Email: service@megacom.dk

Unless otherwise stated, these trading, sales and delivery terms and conditions refer to the purchase of products from megaroller.dk for international delivery.
 

2. ORDERING

All prices on the website are ex. VAT . You will need a vat number to shop on this page.

All prices on the website include all taxes, duties – except vat.

Agreements in relation to our website can be made in the following languages: English.

Megaroller.dk is open 24 hours a day, so you can almost always buy our products. However, on occasion the website may be closed for maintenance. It is only possible to buy products when the shop is open and can be accessed.

To shop on megaroller.dk you must be 18 years of age, or over and have a valid payment card that we accept.

If you are under 18, you can still purchase goods as long as you have your parent or guardian’s consent or have the legal right to shop online.

Choose the items you wish to purchase and put them in your “shopping cart”. You can change the contents of your cart at anytime until you are ready to order. You can also always check the content and prices of the items.

Any extra payments for delivery, will be calculated before you are ready to pay.

When you are ready to order, click “proceed to checkout”, enter your name, address, email, telephone number and payment form.

You can change the content of your shopping cart at any time right up to when you are ready to click “Confirm and pay” and then you enter your payment details in payment Solutions, after which your order goes straight to Megacom outdoor aps.

When you have ordered an item from us, you will receive a receipt, which is also confirmation of your purchase.

 

3. PAYMENT

You can use the following cards in our webshop: Mastercard, Visa, JCB and Diners

MasterCardVisa  JCB Diners 

There is no charge for card payments. We will only take payment once you order has been dispatched.

 

4. DELIVERY

At Megaroller.dk you can order international delivery and national delivery in Denmark.

We deliver with GLS to the following countries: Austria, Belgium, Czech Republic, Finland, France, Germany, Holland, Ireland, Italy, Poland, Portugal, Spain, Sweden and UK.

Your goods will be dispatched from our warehouse within 2 working days.

Freight cost 8 euro.

 

5. RETURNED ITEMS

If you regret your purchase you can return the item(s) within 14 days of delivery. The item must be returned in the same condition as when they were purchased. When you receive your purchase you must treat the goods responsibly. Check that they are the correct items.

If you should still wish to return your item(s), you should let us know within 14 days of delivery. Please fill out the return form and return it together with your item(s) to our return address.

If you are returning all your purchases, we will refund the entire amount, including the primary transport cost. (ex. return costs) (cf. Section 21 (2) of the Danish Consumer Contracts Act).

When we receive the goods, we will check them thoroughly and you will receive the full amount of your purchase within 14 days.

The amount is always transferred to the method of payment, e.g.: if you paid by card, it will always be repaid to the same card used for the purchase.

Please Note: You may loose all or part of the purchase amount if the goods are returned damaged to Megacom outdoor aps.

·         you have been using the item(s)

·         the item was damaged while it has been in your care

·         you have used the item for a purpose for which it is not intended

You must complete and include the return slip with the item, as well as a copy of the invoice. You will need to pay the cost of returning the item(s)

Please send returned goods to the following address:

Megacom outdoor aps.

Hejreskovvej 26 B

3490 Kvistgaard

Denmark

 

6. COMPLAINTS

You have a 2-year guarantee period during which you can either have the item repaired, exchanged, your money back or a reduction in price, depending on the situation. This assumes that the claim against the guarantee is valid. It is, however conditioned of the guarantee that the damage to the goods is not due to misuse of the product or other causes of damage. The claim must be made within a reasonable period after you have discovered the damage. Two months after the damage has occured is normally seen as a reasonable period. If the claim is considered valid, we will refund all reasonable costs incurred in returning the product.

If you wish to make a claim under the guarantee, the product must be returned to the following address:

Megacom outdoor aps.

Hejreskovvej 26 B

3490 Kvistgaard

Denmark

Please contact us by mail, before returning the items. When you return the item(s), please give as much information as possible about the problem. This helps and minimizes administration time.

Refund of reasonable postage costs with valid claims

If your claim is considered valid, we will naturally refund your postage costs within reason. If your claim is considered unfounded, you will have to pay all postage costs yourself.

Please ensure that the returned goods are carefully packaged and get a proof of postage receipt. Remember that you are responsible for the parcel until it reaches us so keep your proof of postage somewhere safe so you can track the parcel if necessary.

 

7. PRIVACY POLICY

The company responsible for Megaroller.dk personal data policy is:

Megacom outdoor aps., Hejreskovvej 26 B, 3490 Kvistgaard, Denmark

Business reg. no. (CVR) 34 46 73 31 Email: service@megacom.dk 

If you shop on Megaroller.dk you are asked to provide your

Name, Address, email address and phone number

The above information, including other information on your purchases, will be kept for 5 years from the year in which you make your purchase, in accordance with Section 10 of the Danish Bookkeeping Act, after which the information is deleted.

However, if you have a login to the webshop, your personal information and order history will not be deleted unless you request it.

The information is not passed on or sold to any third party unless this is part of a restructuring process or whole or partial sale of the company. If this is necessary at any time, it will be done in complete compliance with all applicable personal data legislation.

As a customer, you may ask to see what data we hold on you at any time and you may object to the inclusion of certain datain accordance with the applicable legislation on the administration of personal data by contacting the department responsible for personal data (see above).

 

8. COOKIES POLICY

We use cookies at Megaroller.dk. You will be asked to accept cookies when you use Megaroller.dk

Cookies are small text files that register a user’s activity on a network (on the user’s hard drive).

The server (e.g. a website) then recognizes the user next time the website is visited. There is no personal information stored in a cookie, only information related to the website, e.g. user name at login to a particular section of the website. Cookies are stored on the user’s hard drive along with cached files.

When you visit Megaroller.dk we use cookies to register what our customers can see in the webshop, manage purchase flow and measure traffic to the website. We use this information to improve the site, adapt our stock and improve our service.

If you do not wish to accept cookies, you can adjust your browser to reject them automatically or inform you every time a website asks you to accept cookies. Use the Help function in your browser for more information.

 

9. E-MARKETING

You can choose whether to receive our newsletter (email advertising). The newsletter contains information on the company and its products, special offers etc. You will only receive the newsletter if you request it.

 

10. LEGAL INFORMATION

Purchases on Megaroller.dk are subject to Danish law. All disputes are to be resolved in a Danish court of law. If you as a consumer want to complain about your purchase, please contact Megaroller.dk

If we fail to find a solution, you can send a complaint to the EU commission Online Dispute Resolution - http://ec.europa.eu/odr.

 

Terms and conditions is updated 01.08.2020